Union Hospitality saves six figures, boosts compliance, and efficiency with HotSchedules.
Union Hospitality is a restaurant group with three different concepts – a modern Mexican cantina, an artisanal pasta and pizzeria, and an American comfort food style public house. There’s something for everyone – all based in Tucson, Arizona.
“Fourth has saved us hundreds of thousands in labor costs. A 1% improvement in scheduling accuracy is huge saving when applied to over a hundred employees”
– Grant Krueger, Owner, Union Hospitality Group
Union Hospitality Group, a prominent restaurant group in Tucson, AZ, felt the growing pains of expansion. The owner, Grant Krueger, saw that processes like spreadsheets for scheduling were inefficient as they were extremely manual and laborious. These practices created miscommunication and disorganization across restaurant locations. Specific scheduling conflicts left managers overwhelmed and exposed to labor compliance risks. Coordinating overlapping schedules, time-off requests, and effective shift preparation was a puzzle that Excel wouldn’t be able to solve.
To fight the inefficiency of manual processes, Union Hospitality Group adopted HotSchedules and Logbook to centralize their scheduling and team communication into one app.
This improvement in organization:
The leadership at Union Hospitality Group championed the transition, emphasizing long-term benefits. ” Switching to HotSchedules proved to be transformative. The FOH staff embraced it quickly and the BOH staff, who were previously resistant to any technology changes, came around within a few weeks,” Krueger highlighted.
“HotSchedules continues to be my number choice because we’ve saved thousands on labor costs, increased employee happiness, reduced managers’ stress, and ultimately made us a stronger team ”
– Grant Krueger, Owner, Union Hospitality Group
Union Hospitality Group’s proactive approach brought about remarkable improvements:
Reflecting on 14 years of HotSchedules use, Grant shared, “HotSchedules was the leading choice because of the ways we’ve saved money on labor costs, increased employee happiness, reduced stress on managers, and, ultimately, made us a stronger team.”
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