How to Optimize Your Labor & Control Costs

You’re running fast … it’s time to run smart

The restaurant industry has been under intense pressure since the start of COVID-19 in March of 2020. With shut downs, reduced capacity limits, labor shortages, and rising wages – operators are digging into the numbers and taking a hard look at every dollar spent and every dollar saved.

Our goal with this short guide is to show you the simple yet effective ways restaurant operators and managers can cut labor costs while optimizing your people, performance and profits. Some ideas you could literally start doing the minute you’re done reading. Others may take a little more time, thought, planning and accountability. Either way, the return on investment is totally worth your time because all of these small changes add up to big savings.

You’ll find these cost-cutting and dollar-savings tips are broken down into ways that you can:

Contents

Introduction

Under pressure. If you’re a restaurant operator, David Bowie has summed up in two words the way you’re feeling about your profit margins.

Margins have always been slim in this industry, but rising wages and slowing or static traffic have intensified the squeeze. Operators are scrutinizing every dollar spent and every dollar saved.

The goal of this guide is to show simple yet effective ways restaurant operators and managers can cut labor costs while optimizing people, performance, and profits.

These strategies range from immediate actions to longer-term process improvements, all of which deliver meaningful return on investment.

1. Cut Costs

Stop Paying for Early Clock-Ins

Without time clock enforcement, 15–20% of restaurant staff clock in at least 10 minutes early each day. Employees may also “ride the clock” at shift end, increasing overtime and paid labor hours.

Enforced clock-ins through POS and labor management integrations allow employees to clock in only within approved windows, reducing unnecessary labor spend.

Validate Job Codes & Punch Cards

Employees often work multiple roles at different pay rates. Clocking in under the wrong job code can increase payroll costs and administrative correction time.

Scheduling system integrations prevent clock-ins under incorrect job codes using automated controls.

Reduce Schedule Creation Time

Managers can spend four hours or more creating schedules each week. Online scheduling tools reduce schedule creation time by up to 75% by allowing schedule copying and incremental adjustments.

Employees receive instant updates through mobile apps, reducing communication errors and payroll costs.

Reduce Unnecessary Overtime

Overtime reports show scheduled and actual overtime before it happens, enabling managers to adjust schedules proactively.

Tools such as overtime warning reports highlight when and where overtime may begin, helping control labor spend.

Avoid Overstaffing and Understaffing

Overstaffing leads to wasted payroll and low productivity, while understaffing causes burnout, service issues, and guest dissatisfaction.

Building schedules based on sales data, weather, events, and promotions ensures optimal labor coverage.

Stagger Arrivals and Departures

Forecast-driven schedules allow managers to stagger shift start and end times in 15- or 30-minute increments, producing meaningful labor savings over time.

Integrate POS with Scheduling Software

POS and scheduling integrations eliminate duplicate data entry and reduce costly errors by syncing schedules and actual punch data nightly.

Cut Costs, Not Wages

Controlling labor costs does not require reducing wages. Paying a living wage improves productivity, satisfaction, and retention—critical as wages rise nationwide.

2. Manage Labor

Use Scheduling Templates

Scheduling templates based on sales targets or seasonality reduce creation time and prevent under- or overstaffing.

Forecast at the Quarter-Hour Level

Labor optimization requires precision. Quarter-hour forecasting predicts the minimum staff needed based on sales budgets and labor targets.

Schedule Based on Skill Level

Balancing new employees with experienced staff improves efficiency, reduces errors, and limits waste in both front and back of house.

Automatically Schedule Meal Periods

Technology can automate break and meal period planning, ensuring compliance while creating breaker shifts to maintain coverage.

Plan for Shift Changes

Employees expect flexibility. Online scheduling tools allow shift swaps and pickups while showing managers the labor impact of each change.

Predict Optimal Schedules with Advanced Forecasting

Advanced labor forecasting uses historical sales, transactions, and wage data to generate optimal schedules using predictive algorithms.

3. Measure Performance

Tie Schedules to Budget

Comparing scheduled labor to budgeted labor before posting schedules provides insight into financial performance and keeps labor within targets.

Measure Labor Percentage

Labor as a percentage of sales helps managers balance staffing levels. Percentages in the high 20s or higher can threaten profitability, while too low may signal understaffing.

Measure Sales per Labor Hour

Sales per Labor Hour (SLPH) is a key KPI that avoids distortions caused by discounts or price changes and supports more accurate staffing decisions.

Review Actual vs. Scheduled Data

Large discrepancies between actual and scheduled hours are a leading indicator of poor staffing. Reviewing this data improves future scheduling accuracy.

Annual ROI: Labor Cost Controls

Total estimated annual savings per store: $8,031

Conclusion

Operators already have enough to manage each day. Reducing administrative busywork enables greater efficiency, profitability, and control over labor and inventory.

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