2023 HR Trends

Driving Profit with AI

Read the industry report on restaurant operators using AI to overcome challenges, streamline operations, and increase profits despite rising labor and food costs.

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Secrets to Mastering Rising Costs

Struggling to manage rising costs? Take control of your restaurant’s expenses with the Secrets to Master Rising Costs. This essential collection of calculators, trackers, and tools equips you to optimize operations and protect your profit margins.

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Your Guide to Labor Shortages

Our guide offers essential templates and expert recommendations to help you hire smarter, reduce turnover, and stay competitive in today’s challenging labor market.

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How PEOs Can Boost Operational Success for Texas Restaurants

See how HR and payroll partnerships can boost operational efficiency and thrive in Texas’ booming restaurant scene.

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How AI is Changing the Game

Watch the discussion with Fourth’s CEO, Clinton Anderson and executive leaders in Technology, HR, and Finance at PizzaHut, Brinker International, SSP America are utilizing AI – recorded at Restaurant Leadership Conference 2024.

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Beginner’s Guide to Restaurant Operations Technology

Download the Beginner’s Guide to Restaurant Operations Technology to learn how technology and partnerships can improve profitability and ensure compliance.

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A Beginner’s Guide to Workforce Management for Restaurants

Facing unprecedented demand, restaurant managers need new strategies to support worker efficiency and satisfaction. Workforce management software can help.

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How PEOs Can Boost Operational Success for Florida Restaurants

Florida’s restaurant employment increased by 21.3% between 2021 and 2023, making it a leading state for restaurant growth. This growth however, comes with both fierce competition and many unknowns. Learn how HR and payroll partnerships can boost operational efficiency in Florida's booming restaurant scene.

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Navigating the Schedule

In this video, we discuss why managers should love HotSchedules. We highlight features such as the easy-to-use interface for scheduling staff, flexible viewing options, and various reports that aid strategic decision-making.

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Automatic Shift Pickup

In this video, we discuss how automatic shift releases and pickups on the HotSchedules platform can help employees manage their schedules. He guides us through setting up these features, highlighting their convenience and adaptability.

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Early Girl Eatery Reduces Turnover and Eliminates Payroll Pains

How Early Girl Eatery enhanced profitability, streamlined operations, and reduced turnover by combining Fourth’s labor management, payroll, and on-demand pay solutions to build a better benefits package and grow their small business.

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The Employee Experience

In this video we discuss the numerous benefits that Hot Schedules offers to both managers and their employees. Core features include mobile scheduling, time-off requests, and shift swaps, all of which go to a centralized location for manager approval.

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Creating a New Schedule

In this video we discuss the various ways to create a schedule in HotSchedules including creating from scratch, using scheduling templates, copying a previous week's schedule, utilizing the Auto Schedule, and analyzing past sales trends.

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Logbook Overview

Logbook is a digital shift management tool that keeps a record of completed tasks, detailing who did it and when. It syncs with HotSchedules and allows managers to track tasks by date, time, and IP stamp.

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Reporting Dashboard

In this video, we review HotSchedules' capability to produce a diverse range of over 40 reports. He guides listeners to use the Reports tab to generate sales, labour, and employee interactions reports and suggests saving frequently used reports in the Favorites tab for convenience.

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Submitting Time-Off Requests

In this video we explain how to use HotSchedules for submitting time-off requests. Employees can view existing requests and submit new ones online. While they can edit or delete a submitted request, approval or denial is at managers' discretion.

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Accessible Schedules for Everyone

In this video, we discuss the multidimensional accessibility of HotSchedules, which makes it easier for employees to check their schedules anytime, anywhere.

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Time & Attendance

In this video we discuss how the Time & Attendance app aids in time management by enabling employees to punch in and out from their mobile device, within a stipulated timeframe and store location.

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Employee Shift Release & Pick-Up

The HotSchedules mobile app simplifies the process of releasing and swapping shifts. Employees can release shifts by selecting the shift and citing the reason for release.

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How PEOs Can Boost Restaurant Ops Success

Did you know that small businesses using PEOs grow 7% to 9% faster and are 50% less likely to go out of business compared to those that don't?

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Boosting Sales by 15%: Thai Leisure’s Journey to Operational Excellence with Fourth 

Explore the journey of Thai Leisure as they transitioned from manual to automated operations, partnering with Fourth to streamline scheduling, enhance accuracy, and drive a remarkable 15% sales increase.

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How Noodles & Company Saved $4M in Labor Cost by Streamlining Scheduling with HotSchedules

Since 1995, Noodles & Company has been squarely focused on nourishing and inspiring every team member, guest, and community it serves. Serving a world of flavor while saving millions of dollars in labor with Fourth.

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How Southwest Georgia Oil Reduced Turnover by 40% by Improving Hiring with PeopleMatter

Learn Southwest Georgia Oil's incredible journey, from a $2,500 loan for a tank truck to a thriving business with 78 stores across three states. Discover how Fourth's PeopleMatter solution transformed their hiring process, reducing turnover by 57% and increasing the applicant pool fourfold.

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How Smokey Bones Saved 30+ Hours Weekly in Back-of-House Operations and Boosted Google Reviews by 18% with Fourth’s Analytics

Read how Smokey Bones chose Fourth to solve their scheduling challenges and inefficiencies. Learn how they adopted Fourth to streamline operations and improve scheduling accuracy and dive into how they improved their google customer reviews, saved 30+ hours per week, and how Fourth has kept them competitive within their market.

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Ford’s Garage streamlined scheduling by 30% with HotSchedules

Ford's Garage enhanced hiring and engagement through PeopleMatter and on-demand pay, and achieved HR, payroll, and compliance ease.

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Earned Wage Access

Earned Wage Access: Empower employees with on-demand pay, boosting financial wellness and retention in the hospitality industry.

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10 Ways to Improve Restaurant Profitability

Labor costs. Staffing shortages. Supply chain issues. This is the new normal that restaurants must conquer to achieve sustained profitability. Managing inventory and people in real time is complex. Predicting future demands is even more challenging. But with the right strategies and technology in place, you can simplify the chaos of workforce and product management to Conquer the Day.

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How SSP Boosted Employee Satisfaction by 60% using Earned Wage Access

SSP revolutionized employee recruitment and retention with Fuego from Fourth. Seamless integration, earned wage access, and enhanced benefits boosted satisfaction and simplified hiring.

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Comptoir

See how the leader in Lebanese cuisine conquers the day with Fourth to modernise their operations to hire, schedule, stock, and invoice in minutes and hours—not days and weeks.

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Braum’s

Learn how one of the nation’s most beloved brands streamlines scheduling to drive sales and employee retention with Hot Schedules from Fourth.

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Sun Pubs

Sun Pubs began using the Fourth HR and Payroll Services solution at the beginning of 2020. Formerly outsourcing with another provider, Sun Pubs quickly experienced the difference in service with Fourth’s responsive, reliable services team.

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Back Office Capabilities for the QSR Industry

Fourth’s back-office suite enables quick serve and fast casual operators success through intuitive applications that forecast needs, control food and labor costs, and drive consistent, predictable operations.

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A view from the experts: The opportunities and challenges in US retail

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23 Restaurants

Attracting and retaining the right team members in the current labor shortage crisis requires that restaurants compete for talent by putting people first.

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The Four Seasons Hotel

Throughout the years, the iconic Four Seasons Hotel, Park Lane, London, operated with a traditional labour model, hiring core team members on 40 hours contracts to ensure maximum coverage to deliver the five star experiences their guests had come to expect.

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ATS Recruitment Guide

The ongoing nationwide labor shortage means the talent pool to draw from is extremely shallow, and the competition to draw from that pool is at an all-time high.

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The Jardine Restaurant Group

When the global pandemic tipped the world upside down, the international hospitality industry was put under strain and to a halt.

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How to Optimize Your Labor & Control Costs

The restaurant industry has been under intense pressure since the start of COVID-19 in March of 2020. With shut downs, reduced capacity limits, labor shortages, and rising wages - operators are digging into the numbers and taking a hard look at every dollar spent and every dollar saved.

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Burger King

Burger King UK (BK UK) prides itself in its start-up mentality – innovative, data driven, and scalable.

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Nando’s

Nando’s ANZ knew that they would need to update and modernize their back office technology if they were going to successfully move the business forward.

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Reducing Back Office Complexities

In the last decade, the hospitality industry has benefited greatly from technology that has transformed everything from point-of-sale to employee scheduling and training.

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Predictive Scheduling

Predictive Scheduling laws are spreading to new states -requiring employers to post schedules for their employees in advance. While these laws vary by state and locality, the workforce management mandates are certainly taking off.

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Labor Optimization with Noodles and Company

Each time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor.

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