Modernizing Tip Management in 2025: Insights from Lou Malnati’s Pizzeria

Cash handling in restaurants can introduce a variety of risks, higher labor costs, and compliance challenges for operators.

Join Bryan Batson, SVP of Finance at Lou Malnati’s Pizzeria, as we explore how their restaurant transformed its tip management processes. We’ll discuss how they modernized tip operations to reduce the risks and costs associated with cash in stores, automate manager admin, and improve employee satisfaction.

What you’ll learn:

• Actionable ways to simplify tip distribution
• Compliance risks behind cash payouts (and how to avoid them)
• How digital tips can improve security & team morale